Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and related services (the "Platform," "we," "us"). We are committed to protecting your privacy in accordance with UAE regulations and international best practices.

The information we collect

We may collect the following types of information:

Registration information:

• Username
• Email address
• First name and last name
• Password (encrypted and stored securely)
• Optionally, information from your Google account if you signed up via Google.

Subscribe to the newsletter:

The email address you explicitly provided for subscription purposes.

Contact form data:

• Your name
• Email address
• The content of the message, including any additional personal data provided voluntarily.

Payment and billing information:

Payment details necessary for processing transactions (if applicable).

Device and usage information:

• IP address
• Browser type and version
• Operating system and device type
• Usage data, including pages viewed, links clicked, and actions taken on our platform.

Sequence and interaction data:

Information about the progress of the series, test results, and other interactions within our educational materials.

How we use your information

We use your personal data only for legitimate business purposes, including:

• Create and manage your account.
• User authentication during login.
• Process payments and transactions securely.
• Responding to your inquiries and providing support.
• Deliver newsletters, promotional communications, and updates based on your preferences.
• Personalize your experience and recommend relevant content.
• Analyzing platform performance and user interactions to improve our services.
• Compliance with applicable laws, dispute resolution, and enforcement of our agreements.

Data sharing and disclosure

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

• Third-party service providers: We may use outside companies to handle payment processing, data analysis, email delivery, hosting, and customer support. These third parties have access only to perform specific tasks and are obligated to protect your data.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity under strict confidentiality provisions.
• Legal obligations: We may disclose your personal data when required by UAE law, court orders, or lawful requests from public authorities.

Data security

We use strict security measures, including encryption and secure storage, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is strictly limited to authorized personnel who are bound by confidentiality agreements.

Data retention

Your personal data will only be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.

International data transfers

Your personal information may be transferred and processed in countries outside your jurisdiction, including jurisdictions with different data protection standards.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve the user experience, analyze usage patterns, and improve our services.

Your Rights and Options

You have the right to:

• Access, update, or request deletion of your personal data.
• Request to correct inaccurate or incomplete information.
• Request restriction of processing of your personal data in certain circumstances.
• Request to transfer data in a structured, commonly used format.
• Withdraw consent at any time where the processing is based on your consent.

To exercise these rights, please contact us using the "Contact Us" form on our platform.

Third-party links and services

Our platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies.

Children's privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from children under the age of 13 without the express consent of their parents.

Consent to communications

By providing your contact details, you agree to receive communications regarding our services, updates, newsletters, and promotional offers. You can unsubscribe from these communications at any time using the unsubscribe link in each email.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. Any significant updates will be communicated through our platform or via email. Your continued use of our platform after such updates constitutes your acceptance of the revised Privacy Policy.

Language and Simultaneous Interpretation

The Arabic version of this Privacy Policy has been translated using automated tools. In the event of any inconsistencies, misunderstandings, or disputes between the Arabic and English versions, the English version shall prevail.